Position Summary: The Banquet Server will play a vital role in executing flawless banquet events, from elegant weddings to corporate gatherings. This role requires professionalism, efficiency, and a guest-first attitude to ensure that every event runs smoothly and exceeds expectations. This role will work closely with the banquet team to deliver high-quality food and beverage service while maintaining Ivy Hospitality’s commitment to excellence. ____________________________________________________________________________ Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provide attentive and friendly service during banquet events, ensuring an exceptional guest experience. * Set up banquet rooms and tables according to Banquet Event Orders (BEOs), including linens, silverware, glassware, and centerpieces. * Serve food and beverages in a timely and professional manner, ensuring proper course timing and presentation. * Anticipate guest needs and respond promptly to requests, addressing any concerns with professionalism and efficiency. * Maintain a polished and professional appearance, following all uniform and grooming standards. * Assist with buffet setups, plated service, and action stations as required. * Clear tables, remove dishes, and reset spaces efficiently to maintain a clean and organized event environment. * Work collaboratively with the banquet and culinary teams to ensure smooth execution of events. * Follow all food safety, sanitation, and responsible alcohol service guidelines. * Support post-event breakdown, including cleaning and storing banquet equipment and resetting event spaces. * Maintain accurate historical records and ensure that all financial transactions comply with federal, state, and local legal requirements. Qualifications: Education: High school diploma or equivalent preferred. Experience: Prior banquet or restaurant serving experience preferred but not required. Excellent communication and interpersonal skills, with a passion for delivering outstanding guest service. Ability to carry heavy trays, lift up to 50 lbs, and stand/walk for extended periods. Strong teamwork and multitasking abilities in a fast-paced event setting. Knowledge of banquet service styles, including plated, buffet, and cocktail receptions, is a plus. Flexible schedule, including evenings, weekends, and holidays, based on event needs. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
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