Position Summary
The Claims Examiner is responsible for reviewing, evaluating, and processing financial claims submitted to the Georgia Department of Revenue. This role ensures accuracy, compliance with state tax laws and agency regulations, and timely resolution of claims. The Claims Examiner interacts with taxpayers, employers, and internal staff to gather information, verify documentation, and provide clear guidance regarding claim determinations.
Key Responsibilities
Review, analyze, and process assigned claims to determine eligibility, accuracy, and compliance with applicable laws, policies, and procedures.
Verify supporting documentation, employment records, payment history, and tax-related information to validate claim accuracy.
Identify discrepancies, potential fraud indicators, or incomplete submissions and take appropriate corrective actions.
Prepare and issue claim determinations, adjustments, or denials in accordance with established guidelines.
Maintain detailed records and documentation for each claim, ensuring tracking and audit readiness.
Communicate with claimants, employers, taxpayers, and agency partners to request additional information or clarify requirements.
Provide clear explanations of claim decisions and assist taxpayers with understanding processes, deadlines, and documentation needs.
Ensure all work meets accuracy, timeliness, and quality standards established by the Department.
Escalate complex or sensitive cases to senior staff or supervisors when necessary.
Minimum Qualifications
High school diploma or GED and at least 1–3 years of experience in claims processing, financial review, compliance, customer service, or a closely related field.
Experience handling confidential information with a high level of professionalism.
Strong proficiency with computers, data-entry systems, and Microsoft Office applications.
Preferred Qualifications
Experience working in a tax, financial, auditing, or government agency environment.
Knowledge of state tax regulations, financial documentation, or claims review procedures.
Demonstrated ability to interpret policies, laws, and regulations.
Excellent written and verbal communication skills.
Strong analytical abilities and attention to detail.
...Join Our Team as an Entry-Level Marketing Associate!No Experience? No Problem. Were Looking for Ambitious, Driven Individuals to Grow with Us! Position Overview:As anEntry-Level Marketing Associate, youll have the opportunity to learn and grow in various aspects of...
...Trade Advisor Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. Were a market leader offering customs brokerage, consulting... ...opportunity to grow your career. From entry level to expert advisors, our supportive...
OverviewThe Clinical Nurse is an engaged and credentialed member of the Professional Nursing Organization and is responsible for autonomous... ...best interest of populations served. The Clinical Emergency/Forensic nurse will be an expert Emergency Department nurse with an...
Job DescriptionInsight Global is looking to hire a laboratory technician for a client of ours in the Des Moines, IA area. Below are general... ...supervision.Demonstrate ability to operate all required basic lab equipment within department.Set up batches of samples to weigh...
...Developer - 5 years of experience in software development, engineering, and design. - Developed and deployed at least 2 Python applications into production environment - Experience in code optimization and scalability. - Experience in AWS and Kubernetes...