Customer Service Representative - Bilingual Spanish Job at TapTalent.ai, New York, NY

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  • TapTalent.ai
  • New York, NY

Job Description

🌟 We're Hiring: Customer Service Representative - Bilingual Spanish! 🌟

We are seeking a dedicated and bilingual Customer Service Representative to provide exceptional support to our Spanish and English-speaking customers. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers achieve their goals while maintaining high satisfaction levels.

📍 Location: New York City, United States
⏰ Work Mode: Flexible office & remote
💼 Role: Customer Service Representative - Bilingual Spanish

What You'll Do:
🎯 Handle customer inquiries via phone, email, and chat in both Spanish and English
🔧 Resolve customer issues and complaints with professionalism and efficiency
📋 Document customer interactions and maintain accurate records
🤝 Collaborate with internal teams to ensure customer satisfaction
📊 Meet performance metrics and quality standards

What We're Looking For:
✅ Fluency in both Spanish and English (written and verbal)
✅ 1+ years of customer service experience
✅ Strong problem-solving and communication skills
✅ Ability to work in fast-paced environment
✅ Proficiency with customer service software and tools

Ready to make an impact? 🚀 Apply now and let's grow together!

Job Tags

Permanent employment, Work at office, Remote work, Flexible hours,

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