Job Title: Customer Support Specialist
Location: Makati, Office
Work Setup: Initially Work From Home opportunity and On-site and Hybrid after few months.
Job Type: Full-Time
Salary: Negotiable
Job Description:
Are you a dedicated and detail-oriented professional with a passion for customer service? We are looking for a Customer Support Specialist to remotely join our client's dynamic team in Romania, a well-established world stock trade company. Office based in Makati, you'll be the frontline hero, ensuring customers receive the support they need, all while working in a flexible environment that balances on-site and remote opportunities.
Key Responsibilities:
Customer Interaction: Provide top-notch support through phone, email, and chat, addressing customer inquiries with professionalism and efficiency.
Issue Resolution: Troubleshoot and resolve customer issues, ensuring satisfaction by delivering effective solutions.
Record Keeping: Maintain detailed records of customer interactions, feedback, and complaints for continuous service improvement.
Collaboration: Work closely with various departments to resolve customer concerns and refine service processes.
Continuous Improvement: Identify and suggest opportunities for enhancing the customer service experience.
...Excellent verbal and written communication Proficiency in Microsoft applications, such as Excel, Word, PowerPoint, etc Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information...
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