Job Description

The Palmer House is looking for a Grab and Go Attendant to join their incredible Food and Beverage team!

An icon of downtown Chicago for over 145 years, the Palmer House sits at the heart of the theater district. With 1,641 rooms, over 130,000 square feet of elegant banquet space, and 4 food and beverage outlets, this incredible property offers an exciting opportunity for a talented culinarian with proven success in a large hotel setting.

This person will Greet, prepare, service, and take guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order. Performs general cleaning tasks to adhere to health and safety standards.

Shift Pattern : This is a full-time position which requires full availability to work varying shifts across weekdays, weekends and holidays. 

Pay Rate: $19.43 per hour

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Medical Insurance Coverage - For you and your Family,
• Mental health resources including Employee Assistance Program.
• Best-in-Class Paid Vacation, Holidays and Personal Days
• Go Hilton travel program: 100 nights of discounted travel.
• Parental Leave to support new parents.
• Debt-Free Education: Team members will have access to a wide variety of education, including college degrees and professional certifications*
• Pension plan to help save for your retirement.
• 401k plan
• Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount.
• Career Growth and development,
• Team Member Resource Groups.
• Recognition and rewards programs.

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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