Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...practices Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to...
...Position Title: Stocker - Freezer Department: Freezer Supervisor: Freezer Manager FLSA: Full/Part Time, Hourly, 8-10 Hour Shifts, Union Restaurant Depot is a wholesale cash-and-carry foodservice distributor. Our mission is to provide our customers with Savings...
Love Travel? Want to Help Others Experience Their Dream Vacations? We are looking for enthusiastic, detail-driven individuals to become a Travel Booking Agents . If you're passionate about exploring the world and want a career that offers flexibility and freedom, ...
...Summary A Teacher Assistant is responsible for assisting the classroom teacher.The Teacher Assistant must have a warm and friendly... ...solves in an effective and efficient manner (i.e. discipline, first aid). Ensures all Academy policies and state regulations are met...
...certificate or master's or doctoral degree as a Nurse Practitioner. Education Accreditation... ...Practice. Delivers evidence-based health care, demonstrating proficiency in the ability... ...(OCA) is only open to Current Permanent Employees of the South Texas VA Health Care System....