Job Description

About the Internship:

This paid internship program is unique to Chick-fil-A Appleton and embodies our desire to train and develop leaders in the community around us. Participants will learn valuable skills in leading, serving, community, and business.

Desired Outcomes:

• Serve on a team : You will experience setting goals, creating culture, solving problems, and growing community.
• Lead a team : You will learn how to lead others in one-on-one and in team settings through formal leading sessions, performance feedback, leadership meetings, formal training, and reading and podcast assignments. 
• Be part of a community : You will be committed to finding ways to grow Chick-fil-A in the community.
• Succeed as a Leader : This program is meant to launch you into any career, in which you can lead well and have a positive impact on those around you.

Work Experiences:

• Team Member Training (50% of your time). The goal of team member training is to build your skills so you are able to support and lead your team.
• Shift Leader Training (Up to 25% of your time). Leadership is a foundation at our restaurant. If you can lead yourself and others well, you will be more successful.
• Coordinator/Director Rotations (Up to 25% of your time). Three to six months will be spent in the director's role that best fits your area of focus.

Position Type:

• Full-time and Part-time

About the Team Member Work Experience:

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule including nights and Saturday shifts
• Have the ability to lift and carry 10 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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