Managed Services Provider and Linux experience is required for this Linux Support Analyst opening.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
– Provide technical support for customers via phone, ticket system or messenger.
– Provide support in a wide range of advanced Linux and AWS server management issues.
– Use critical thinking skills to identify and resolve technical problems.
– Maintain effective communication with internal and external channels.
– Provide short-term resolutions and develop preventative measures for the longer term.
– Monitor server alerts for any performance issues and address them appropriately.
– Help create internal documentation as well as customer facing knowledge base.
– Assist in onboarding, training and mentoring new team members.
– Keep up to date with relevant technologies.
Qualifications:
– 1+ years of experience in customer service/technical support via phone or ticketing system.
– Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
– Managed Services Provider (MSP) experience is required.
– Experience with troubleshooting in multi-user environments.
– Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
– General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
– Demonstration of independent thinking and decision-making abilities.
– Ability to multitask, adapt to changes quickly, and to prioritize work.
– Excellent communication, availability and interpersonal skills.
– Strong troubleshooting skills in a fast-paced environment.
– Open to 24/7 support environment.
– Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiters and IT staffing companies today!Phone 630-428-0600 ext 12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
...With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for... ...Financial Analyst working in Albany, GA you will be part of the Brewery Finance team. You will provide finance support to various...
...Description: We are seeking a detail-oriented and proactive Virtual Assistant / Lead Generation Specialist to support our business development... ...: Research and identify potential business leads through online databases, LinkedIn, and other professional sources....
...Overview: We are seeking a Freelance Marketing Copywriter to craft compelling, high-converting content that resonates with educators... ...and engaging copy for blog posts, whitepapers, case studies, social media, email campaigns, and landing pages. Develop clear,...
...committed to fostering a culture built on Compassion, Collaboration, Education, and Integrity. Our status as a teaching hospital with seven... ...social worker who understands and addresses the unique mental health challenges faced by veterinary professionals. Professional...
This is a contract job opportunity. potential for perm Position: Phlebotomist 2972 Location: Greenville SC and Greer SC (will cover 2 locations) Schedule: see below Projected duration: 3 months + potential for perm Job code:CVDJP00032972 Benefits are ...