Loss Prevention Manager - Hourly Job at Hyatt, Indianapolis, IN

RSswc3F0dU8xRUJrcFdxRCtuUFJSVk9GWVE9PQ==
  • Hyatt
  • Indianapolis, IN

Job Description

Summary

Title: Loss Prevention Manager Position Type: Hourly

:

The Loss Prevention Manager is responsible for overseeing daily security operations at Hyatt Regency Indianapolis. This role balances loss prevention, guest and associate safety, and documentation with a strong focus on hospitality and care. You will lead and support a team of security professionals, ensuring the hotel remains a safe, welcoming, and responsive environment for all.

In addition to standard safety and guest service responsibilities, the Loss Prevention Manager is expected to complete accurate daily reporting, conduct and monitor touch routes, and consistently report observations through Hotsos related to housekeeping, engineering, or facility issues. This role also includes creating and managing the department’s work schedule based on hotel occupancy levels and event needs, ensuring appropriate staffing coverage at all times.

Compensation and Benefits:
  • Competitive hourly wage

  • Comprehensive benefits package (medical, dental, vision)

  • Paid time off

  • Growth and development opportunities within Hyatt and Columbia Sussex

Responsibilities:

1. Safety and Security Leadership

  • Enforce and support all property-wide security and safety policies.

  • Lead with empathy, ensuring a secure yet welcoming environment.

2. Team Supervision and Scheduling

  • Recruit, train, and mentor security team members.

  • Create and adjust schedules based on hotel occupancy and event demands, maintaining appropriate coverage while controlling labor costs.

  • Conduct regular performance check-ins and address concerns constructively.

3. Daily Reporting and Property Monitoring

  • Complete and review daily shift reports accurately.

  • Perform and track touch routes to maintain consistent coverage across the property.

  • Log and escalate facility, cleanliness, and safety concerns through Hotsos, ensuring timely attention from Housekeeping and Engineering.

4. Guest and Associate Support

  • Maintain high visibility across public areas; build rapport with guests and colleagues.

  • Respond to guest/associate concerns promptly and compassionately.

5. Risk Management and Documentation

  • Conduct risk assessments and coordinate loss prevention strategies.

  • Ensure all incidents are thoroughly documented and properly reported for insurance and liability purposes.

6. Emergency Response and Coordination

  • Lead or support emergency response efforts.

  • Coordinate with other departments during incidents to ensure efficient and safe resolutions.

7. Training and Awareness

  • Conduct regular department training on safety, emergency procedures, and service expectations.

  • Help educate guests and staff about safety procedures in a friendly, informative manner.

Qualifications:

  • High school diploma or equivalent; associate’s degree preferred

  • Minimum 3 years of security or safety experience (hospitality preferred)

  • Strong communication and interpersonal skills

  • Experience with incident reporting systems; familiarity with Hotsos is a plus

  • Proven ability to lead a team and manage a department schedule

  • Solid understanding of loss prevention and emergency procedures

Physical Requirements:
  • Ability to stand, walk, and patrol for extended periods

  • Ability to lift up to 50 pounds as needed

Additional Considerations:
  • At-Will Employment : Employment is at-will, per Indiana law

  • Equal Opportunity Employer : Hyatt Regency Indianapolis is an inclusive workplace

  • Background Check Required : Conditional upon employment

  • Training Requirement : Safety and compliance training required upon hire

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Job Tags

Hourly pay, Shift work,

Similar Jobs

Farm Job Search

Dairy Farm Assistant Herdsman Job at Farm Job Search

 ...Dairy Farm Assistant Herdsman (6189) Location: Illinois JobNumber: 6189 Dairy Farm Assistant Herdsman position immediately available on a 140 cow south west Illinois family farm. Free stall barn, double 8 parlor with automatic takeoffs and TMR feeding. Responsibilities... 

Amentum

Nuclear Safety Engineer 4 Job at Amentum

Amentum is seeking a highly motivated, team-oriented Nuclear Safety Engineer 4 to support projects in the Livermore, CA office. The Engineer will provide technical support for U.S. Department of Energy (DOE) facilities and projects in safety-based development to ensure... 

Brilliant

Production Specialist Job at Brilliant

 ...proficiency with software applications and the ability to learn new systems quickly. ~ Previous experience with project management tools like Wrike or Asana and ticketing systems like ZenDesk, Intercom or Front to manage large projects and coordinate across departments.... 

Watson Realty Corp.

Data Entry Operator Job at Watson Realty Corp.

We are seeking a detail-oriented data entry operator to compile, capture, and maintain our digital database. As a data entry operator, you will be required to compile, merge, and format documents for data entry, check documents for errors, input data and update the database... 

UNFI

Part Time E-Commerce Shopper Job at UNFI

 ...This role requires attention to detail and strong customer service skills which will help contribute to an efficient and enjoyable online ordering experience for our customers. Job Responsibilities: Ensure quality selection of product Execute on delivery times...