Job Description

NEEDED: Medical Assistant / Care Coordinator

LOCATION: 38 Smith Street, Niantic, CT 06357

SCHEDULE: Monday – Friday, 8:00 AM – 4:30 PM, 40 hours per week

QUALIFICATIONS:

• Minimum of a high school diploma or equivalent
• Minimum experience in basic health care knowledge. These include qualified EMTs, Paramedics, Medical Assistant, and other allied health care personnel to provide IMR support.
• Two (2) years of experience in administrative services preferably medical
• Personnel shall possess the required technical skills and expertise to perform the functions with minimum guidance. Technical skills include PC proficiency, specifically Microsoft Office Suite (Word and Excel).

JOB DUTIES:

• Works directly with the DSS-Clinical on the most difficult case files.
• Responsible for tracking medical status of ALL assigned Soldiers.
• Coordinate Soldier treatment plans with appropriate medical facilities.
• Maintain automated referrals indicated in MEDCHART.
• Submit case processing, medical documentation, and profile concerns to military/contacted provider.
• Ensure Soldiers referred by a provider are followed by the case management team.
• Manage Soldier’s care from the identification of the condition to when the Soldier is either:
• Considered medically ready.
• Administratively separated from the military.
• Obtain release of information from Soldier.
• Responsible for overall quality assurance and timeliness of delivery for all work performed.
• Responsible for facilitating case management initiatives, deployment operations including coordinating with Medical Records to ensure timely and accurate processing of medical records to and from mobilization site.
• Knowledgeable and assists with all aspects of Case Management operations and procedures.
• Current on all guidelines and regulations impacting Case Management and/or Medical Records.
• Responsible for keeping projects on track and possessing the ability to always foresee the entire project as a whole.
• Resolving problems; reviewing MEDCOM policy and SOP to ensure compliance to current standards. Initiating corrective actions by using the Performance Improvement Plan, SOP’s, and internal guidelines or procedures.
• Facilitation of projects and initiatives as they are received from the DSS/COR
• Coordination includes assisting with and attending the Medical Readiness Events (MRE), (both for mobilization/deployment and routine readiness).
• Assist Soldier’s with their Medical Readiness in conjunction with the Deputy State Surgeon (DSS-Clinical).
• Tracking appointments and ensuring documentation is retrieved from appointments and placed in appropriate electronic record, as well as the Soldier’s hard copy medical record.
• Assists Case Management staff in accordance with regulatory guidance for a Soldier’s care from the receipt of the condition to when the Soldier is deployable, or the documentation is sent to the Health Services Specialist (HSS) for a Fitness for Duty evaluation where appropriate or to a MEB/PEB or Personnel Board. Will then assist the Soldier in coordination with the HSS to facilitate the expeditious processing through the appropriate medical board.
• Confirm the Soldier understands his/her responsibilities and obtains a release of information form. Provide information to Soldiers about their privacy rights, how their information can be used and have Soldier(s) sign consent form(s).
• Shall also be responsible for protecting the confidential nature of Soldiers’ files and medical issues.
• Assist the CTARNG Surgeon’s Office in maintaining Soldier medical records in accordance with Army Regulation (AR) 40-66.
• Assist the CTARNG Surgeon’s Office in providing the Medical Records section with all relevant medical/dental documentation
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook, and proficient with the use of the following: Module of the Medical Operational Data System (MODS) modules: Medical Non-Deployable (MND), Health Readiness Record (HRR), DENCLASS, Medical Data Protection System (MEDPROS), Line of Duty (LOD) and DOJPAAS 9
• Assist Case Management staff in preparation of Line of Duty (LOD) paperwork for units for which they are responsible.
• Assist Case Management staff with reviewing for accuracy MEDPROS data before MWE’s to assist with early identification of non-deployable Soldiers.
• Assist Case Management staff with entering Individual Vouchers for identified Soldiers into the Automated Voucher System (AVS) in furtherance of a Soldier’s care plan.
• Assist Case Management staff with handling all contacts and work closely with other offices on related medical issues.
• Conduct monthly case review with Case Management staff and DSS.
• Conduct monthly case review with representatives of the CTARNG Commands and Health Services with support from the DSS.

BENEFITS: Competitive hourly pay rate, accrued vacation, accrued sick leave, 401K opportunity, and healthcare benefits contribution.

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