Job Description

Veterans Preference

Network Systems Analyst

Location

Marion County, FL

Hours

Full-Time; hours not specified

Salary

$25.58 - $32.62 per hour

JOB SUMMARY

Responsible for designing, implementing, maintaining, and repairing the County's network cabling systems, which includes set-up and maintenance of phone systems, switches, and routers.

Responsible for implementing, maintaining, and repairing equipment, associated software, and other components on a local/wide area network basis for Marion County.

ESSENTIAL JOB FUNCTIONS

• Assists with design, implementation, and integration telecommunications and data communication transport systems
• Performs setup and provides required maintenance of phone systems, network switches, and routing equipment under guidance of the Network Systems Administrator
• Oversees network cabling projects and ensures installations are accomplished to codes, standards, and other required specifications
• Sets up and maintains wireless access points and associated infrastructure
• Maintains the organization's video surveillance systems
• Installs multi-platform computer equipment and software, including configuration and equipment maintenance, for equipment connected to the local/wide area network
• Maintains the network operating systems, workstation menus, and network interfaces, to include rights of privileges and security according to the organizations policies and standards
• Assists on LAN/WAN documentation for content, accuracy, and integration of new systems in keeping with developing technologies
• Instructs other support staff on standard methods for troubleshooting, upgrades, and installations. Trains other support staff in standard installation and maintenance
• Provides training of customers on proper use of computers and software
• Conducts training at the user's location at time of installation
• Performs follow-up on all work performed to ensure satisfaction and compliance
• Evaluates damages and repair costs and evaluates equipment and software
• May be required to work outside normal business hours, participate in an on-call rotation, have the ability to perform work remotely, respond to emergencies on a 24/7 basis, and carry a mobile phone
• Provides customer service to members of the general public and other County employees
• Implements the organization's guiding principles and core values
• Performs other related job duties as assigned

QUALIFICATIONS

Education and Experience:

• Associate's Degree in Information Technology, Computer Science, or related field;
• AND one (1) year minimum , three (3) years' preferred, experience in the installation, maintenance, diagnostics, and troubleshooting of network infrastructure systems in local, wide, and wireless environments;
• OR an equivalent combination of education and experience

Licenses or Certifications:

• Possession of a valid, State of Florida driver's license, (required for travel).
• Must successfully pass a Criminal Justice Information Services (CJIS) background check
• Must maintain a current CJIS Level 4 Security Awareness Certification

These requirements exist at the time of hire and as a condition of continued employment.

May be required to acquire and maintain professional certification(s) related to the technology and applications used by the organization.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to present information and respond to questions from groups of managers, customers, and the general public
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions and diagrams
• Ability to deal with a variety of abstract and concrete variables
• Ability to function independently and in group settings as an expert in matters of specialized policy, analyses, or complex technical systems
• Knowledge of current standards technologies associated with network systems, e.g., Novell, Microsoft
• Knowledge of current network cabling, telecommunications and infrastructure requirements for a comprehensive network system utilizing local, wide, and wireless networks
• Knowledge of Internet and Intranet connectivity devices and requirements
• Knowledge of client/server local and wide area network environments
• Ability to organize material, analyze a wide variety of information, and develop and implement appropriate recommendations
• Ability to work independently with limited supervision
• Ability to explain policies and procedures as a lead worker
• Ability to remain calm in stressful situations
• Ability to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger organization or team goals rather than individual concerns
• Ability to build a constructive team spirit where team members are committed to the goals and objectives of the team.

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