Office Coordinator and HR Assistant Job at Professional Care Match, Inc., Bath, ME

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  • Professional Care Match, Inc.
  • Bath, ME

Job Description

Job Title: Office Coordinator with Experience in HR Reports To: Compliance and Human Resources Officer FLSA Status: Exempt Job Status (FT/PT): Full Time Salary Range: $49,500 to $60,000 Location: Bath, Maine (not a hybrid but a flexible schedule) SHRM-Certified Preferred Are you an experienced Office Coordinator with a strong HR background and a passion for helping others? Do you understand the ins and outs of home care administration and Maine state regulations? If so, we’d love to hear from you! We are a reputable home care agency seeking a motivated and organized professional to lead our office operations and support our HR functions. This is a key leadership role that ensures compliance, supports caregivers, and helps us deliver exceptional care to clients in our community. What You’ll Do:

  • Manage daily office operations and administrative workflows
  • Oversee HR functions: hiring, on-boarding, compliance, and staff support
  • Maintain accurate employee files and documentation per Maine DHHS regulations
  • Coordinate caregiver credentialing, training, and renewals
  • Assist with audits, licensing compliance, and regulatory reporting
  • Promote a positive workplace culture and streamline communication across the team
  • We are small team, so other tasks, as needed will be required.
Job Summary:
  • Responsible for overseeing daily office activities to ensure smooth operations, providing qualified staff and performing related administrative duties as well as managing all facets of Human Resources for Professional Care Match (PCM) by performing the following duties.
  • Coordinates and monitors office operations to ensure company requirements are sufficiently met on a daily basis.
  • Maintains compliance requirements for PCM including; posting requirements, background checks, new hire paperwork/retention, file compliance, knowledgeable of all applicable State/federal regulations that the company must follow.
  • Participating in candidate interviews and the hiring process.
  • Monitors office procedures and resolves problems
  • Implements changes as needed along with Compliance and HR Officer direction
  • Resolves operational problems related to customer service, accounting procedures and computer systems
  • Performs all aspects of human resources such as benefit administration (open enrollment, working with benefit carriers for enrollments/terminations, COBRA procedures, personnel issues and maintain related confidential files.)
  • Responsible to prepare care agreements in lieu of management as needed.
Essential Functions
  • Coordinates and oversees the completion of special projects as needed as directed by ownership/management.
  • Coordinates travel and accommodation arrangements via telephone and correspondence, and prepares related agendas for the company as required. For care givers.
  • Answering phone calls into the office and assisting new hires with answering questions on hiring process, onboarding paperwork, I-9 process and training.
  • Operates standard office equipment efficiently to include: multi-line telephone system, fax machine, photocopy machine, postage meter, calculator, computer/printer.
  • Ensures the efficient operation of all office equipment by performing minor service duties and arranges for routine and necessary maintenance as needed.
  • Implements and annually updates compensation programs; conduct annual salary surveys and develop merit pool (salary budget), analyze compensation, and monitor performance evaluation program and revise as necessary.*
  • Maintains records and reports; recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
  • Participates in staff meetings
  • Prepares and processes employee personnel records to include: updating records as needed upon hire, review, and termination of employment.
  • Maintains absentee records on the company PTO calendar to include recording hours and notifying management of time away from work on request.
  • Maintains bulletin boards of required labor law posters and general information in office and electronically.
  • Assists with additional projects as necessary.
What We’re Looking For:
  • 3+ years of experience in office management and HR (home care/healthcare preferred)
  • Working knowledge of Maine home care regulations required
  • SHRM-CP certification preferred
  • Strong organization, multitasking, and communication skills
  • Tech-savvy: familiar with HR or home care software
  • Passionate about caregiver support and senior services
What We Offer: * Competitive salary

* 401K

  • Health Benefits as of 1/1/26
  • Paid time off + holidays
  • Supportive and mission-driven work environment
  • Growth and leadership opportunities
Apply now to join a dedicated team making a real difference in the lives of Maine families! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. **It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Tags

Full time, Work at office, Local area,

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