Job Description

Roles & Responsibilities:
With a focus on excellent customer service, efficiency and time management, a well-organized Office Manager, in addition to overseeing and handling inbound and outbound communication with all customers, will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control and task delegation. Below is a list of various specific duties, not limited in overall scope and subject to change:
Reconcile sales software and accounting software transactions.
Handle A/R and prepare deposits for bank run.
Negotiate pricing with vendors to stay current in market place ongoingly.
Manage the day to day operations of the staff Customer Service Rep. (if applicable)
Answer inbound phone calls promptly during business hours. (if applicable)
Pre-screen incoming leads/potential customers in a proper manner. (if applicable)
Respond to any voicemails and/or messages from answering service. (if applicable)
Manage and respond the inbound email correspondence and forward accordingly.
Greet customers and all other visitors to the showroom promptly and professionally (if applicable).
Schedule estimate appointments properly using the appropriate customer software.
Quote product by telephone for potential new clients/customers.
Assist Estimators with follow up on pending estimates by phone and/or email.
Strategically schedule work appointments for Installation Techs, along with customers accordingly.
Troubleshoot issue(s) from field if needed, working with GM/vendors and Technicians to find solutions.
Check order confirmations from fabricators/vendors for size and pricing accuracy.
Oversee proper filing of daily work orders and estimates.
Process timesheets for payroll processing.
Prepare Accounts Receivable and prepare deposits for bank daily.
Reconcile sales software and accounting software transactions as required.
Qualifications & Educational Requirements :
1-2 years’ residential glass experience (ordering, estimating, office/project management) preferred.
HS Diploma or equivalent.
2 or 4-year college degree preferred.
All candidates must pass initial background check and drug test.
Preferred Skills :
Excellent verbal/written communications skills.
Microsoft Office proficient (Word, Excel).
Experience with QuickBooks Online and web based software preferred.
*Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period.

Job Tags

Work at office,

Similar Jobs

Archer Travel

Work-From-Home Travel Agent Job at Archer Travel

Are you passionate about travel? Do you dream of helping others plan their perfect getaways while enjoying amazing travel perks yourself? If so, this opportunity is for you! Why Join Us? We are looking for motivated, customer-focused individuals to become independent...

Marriott

Barista Job at Marriott

...job duties as requested by Supervisors.PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneThe pay range for...

Marriott International, Inc

Housekeeping Room Attendant Job at Marriott International, Inc

...proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language....

Charter Foods, Inc

Cook - Night/ Closing Shift Job at Charter Foods, Inc

...chance to advance your career. Apply now and become a part of our highly skilled and motivated crew! Company Introduction At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since...

Valenti Real Estate

Property Manager - Affordable Housing Job at Valenti Real Estate

...emphasizes empowerment, quality, continuous improvement, and the recruitment and ongoing development of a superior workforce . Affordable Housing Experience (Rural Devlopment) is preferred. Job Duties : Training of Property Staff Hiring, Disci pline,...

Office Manager/Coordinator Job at The Glass Guru of Temecula, CA, Temecula, CA

RXVJdG9kcU0za1JqcFd1QzhIblZTbFU9