Overnight Closer Job at Planet Fitness, Trevose, PA

RmVRbW9OQ0kxME5pb1crRy9uclJURmlIWlE9PQ==
  • Planet Fitness
  • Trevose, PA

Job Description

Job Summary

The  Overnight Closer (Member Services Representative)  will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day.
  • Create a bank deposit for next day.

Qualifications/Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best:  our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Tags

Full time, Local area, Shift work, Night shift, Day shift,

Similar Jobs

Get It - Marketing

Marketing Associate - Remote Job at Get It - Marketing

Marketing Associate About Us We are a national nonprofit dedicated to transforming the pipeline of AI practitioners and fostering a more inclusive, human-centered AI discipline. Our mission is to empower students to become AI changemakers by equipping them with critical... 

Corning Incorporated

IT Project Manager IV Job at Corning Incorporated

This job posting is for a contingent resource on assignment with Corning Incorporated. This position could provide you with an opportunity to help Corning push the boundaries of technology while enjoying the benefits of working for Magnit. Magnit is a leading, global professional... 

Farm Job Search

Dairy Farm Herdsman Job at Farm Job Search

 ...Dairy Farm Herdsman (6125) Location: Iowa JobNumber: 6125 Herdsman Position available on a 500 cow, family-owned, modern dairy farm in East Central Iowa. Responsibilities include herd heath-detection and treatment of fresh, sick and mastitic cows, assisting with... 

UniUni Logistics

Operations Assistant Bilingual (English/Spanish) Job at UniUni Logistics

 ...having fun doing it, we invite you to apply online and let us know how you can be part of our success story Requirements l Assist in receiving, dispatching, inspecting, handling and stocking inbound products l Receives returns, counts and confirms quantities... 

SeekTeachers

Chemistry Teacher Job at SeekTeachers

Description Are you a qualified teacher looking for a new exciting teaching opportunity?Do you want...  ...is URGENTLY seeking for an experienced and flexible A Level Chemistry teacher to join them in Aug 2020. Requirements to apply: *...