Job Description

Your team’s dynamic:

The Partner Account Executive (PAE) for Onboarding and Development will support the growth of new partner accounts. Reporting to the Senior Partner Account Executive, this role is responsible for identifying candidates for partnership, onboarding, fostering relationships, facilitating partner growth, and ensuring the highest level of support to drive account success. The ideal candidate will have a background in channel partnerships and industry experience, combined with excellent relationship-building skills. 

Your day at a glance:

• Identify and recruit new partner accounts according to agreed territory and vertical strategy needs. 
• Account Champion: Develop strong relationships to drive brand preference and commitment to Genetec's solutions that result in project wins within the first 18 months of partnership. 
• Onboarding: Facilitate administrative activity related to establishing a credit account and signing Channel Partner Agreement. 
• Learning & Technical Certification: Deliver high-impact commercial training, manage partner learning paths, recommend and facilitate technical certification and ensure partners have the tools they need for successful pre- and post-sales activities. 
• Business Planning & Performance: Responsible for business-performance planning, including stakeholder mapping, forecasting, and consistent long-term profitable growth. Conduct quarterly business reviews to assess mutual performance and identify opportunities for improvement. Track partner performance metrics and provide feedback and recommendations to optimize results. Develop and execute action plans for partners who may need additional support to meet business goals. 
• Product Expertise: Act as the Subject Matter Expert (SME) for the product portfolio and channel partner programs, assisting partners in lifecycle management and adoption of Genetec’s offerings. Provide in-depth product demonstrations and educate partners on product differentiators. 
• Sales Engagement & Forecasting: Proactively assess, clarify, and validate partner needs on an ongoing basis, manage pipeline activity, and engage with end users by exception to support partner-led sales growth. Collaborate with partners to create joint go-to-market strategies and business development initiatives. Ensure all sales activity is tracked in CRM. 
• Cross-Functional Collaboration: Work closely with internal stakeholders, including sales, engineers, support, professional services, marketing, product marketing, and accounting, to ensure a coordinated approach to partner success. Facilitate communication between partners and internal teams to resolve issues and capitalize on opportunities. 
• Industry Engagement: Attend industry conferences and travel to partner sites to build relationships and represent Genetec. Participate in speaking engagements and panel discussions to showcase Genetec's expertise and thought leadership. 
• Liaise with Tech Partners: Work closely with technology partners to align solutions, ensure integration compatibility, and foster collaborative relationships. 
• Follow Up on Leads: Follow up on leads assigned to partners, ensuring timely and effective engagement to drive new business opportunities. 
• Monitor Competitive Landscape: Stay abreast of the competitive landscape to identify potential risks to Genetec and work proactively to alleviate them. 

What makes you a great fit:

• Experience: 7+ years of experience in channel sales or partner management, ideally within the software or technology industry. 
• Education: Bachelor’s degree in Business, Marketing, or a related field is preferred. 

An asset if you have:

• Strong relationship-building and communication skills. 
• Proven track record in partner management, sales growth, and delivering excellent customer service. 
• Ability to work cross-functionally and manage multiple stakeholders. 
• Proficiency in forecasting, business planning, and performance management. 
• Ability to understand complex technical concepts and translate them into business value for partners. 
• Travel: Willingness to travel as needed for partner meetings, conferences, and industry events.
• Adaptability: Ability to navigate different partner needs and pivot strategies as necessary. 
• Proactive: Takes the initiative to identify opportunities for partner growth and acts upon them. 
• Empathy: Understands partner challenges and is committed to providing solutions that help them succeed. 
• Accountability: Take full ownership of partner relationships and outcomes. Continuously look for ways to improve processes, learn from mistakes, and drive positive results. 
• Negotiation & Influence: Skilled at managing complex relationships, influencing partner actions, and negotiating successful outcomes. 
• Results-Oriented: Focused on achieving targets and driving positive outcomes for partners and the organization. 
• Collaboration: Strong ability to work with various internal teams to achieve partner success. 
• Team Culture: Commitment to fostering a positive, collaborative team culture that reflects our company's core values.

Let’s talk perks!

• Attractive compensation package with 401K match
• Training Tuition Reimbursement Program
• Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

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