Job Description

Program Support Officer, IPT

Date: Nov 18, 2025

Location:Westlake, TX, US

Company: GKN Aerospace Careers

Job Summary

The Program Support Officer (PSO) supports the V22 Program Manager in their day-to-day operations of the program. As Program Support Officer you will be part of the multidisciplinary program team and working alongside additional Program Support Officers. Your primary role is the execution of activities associated with order & demand management, progress reporting, invoicing, monitoring, control and Life Cycle Gate management in close cooperation with the program teams. You are based on site at GKN’s manufacturing facility in Tallassee, AL. The PSO role is a good development opportunity to move into a future Program Managers role.

Job Responsibilities

You will play a key role in the preparation and ramp phase of our new EWIS site in Mexico making sure that we hit all the milestones from a Program Perspective.

• • You prepare and maintain the customer outlook (forecast).
  • You manage the customer demand orders and order book and process it in the ERP system.
  • You administrate customer portals.
  • You report on a pre-defined cockpit of KPI’s and take measures in case of deviations.
  • You control and monitor on progress, scope, costs, resource management for the programs.
  • You support the Program Manager in reporting and Risk & Opportunity management.
  • You initiate continuous improvement actions based on analytics. 
  • You assist with standardizing and optimizing ways of working. 
  • You perform other related duties as required.

Job Qualifications

• Minimum of Bachelor working and thinking level; Would consider 8+ years of experience of direct program management support in lieu of degree. 
• A high level of accuracy in performing your work.
• Hands on experience with working in ERP systems (Cincom).
• A strong working knowledge of Microsoft Office applications (Outlook, Excel, Power Point).
• Customer focus and pro-active attitude, interact with and involve all relevant stakeholders. 
• Good communication skills, ability to change communication style where needed.
• Skilled in Web portal environments (Exostar, supplier portals).
• Experience as administrative support within a production company is an advantage.

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