Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Crew Contract Implementation tem within the Operations Planning and Performance division.
• Monitors progress and completion of activities related to the development and implementation of Pilot and Flight Attendant tools and processes.
• Works closely with leadership and the product team to establish project needs and deadlines while also coordinating activities among various stakeholders. 

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. 

• Leads activity associated with the automation and implementation of the Pilot and Flight Attendant Joint Collective Bargaining Agreements (JCBAs).
• Interacts with leadership to help set direction and prioritize Crew technology initiatives.
• Collaboratively creates product roadmaps, contributing to strategy inputs from stakeholders. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities. 
• Serves as a point of contact for Product Owners and IT partners to ensure team actions remain aligned.
• Builds processes to improve the team’s overall efficiency.
• Effectively communicates status to stakeholders including various levels of leadership.
• Manages IT projects to ensure adherence to project Budget, Schedule and Scope.
• Utilizes data analytics to track progress towards Product Objectives and Key Results using applications like Power BI and SQL Server.
• Creates long and short-term plans, including setting targets for milestones and adhering to deadlines.
• Facilitates meetings, records minutes, follow up on actions taken, and logging of issues/risks.
• Maintains and tracks a playbook of technical tasks; assigning task owners and following up to ensure timelines are met
  
   

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in related field or equivalent experience/training
• 5+ years’ experience as a Project Manager or similar position in a software development environment
• 3+ years of experience managing projects in a variety of computing environments (i.e. SaaS, cloud, etc.)
• 3+ years of experience converting high level business needs/requirements into system requirements

Preferred Qualifications- Education & Prior Job Experience

• PMP or Agile certifications preferred but not required
• Experience delivering in-house and commercial off-the-shelf applications
• Experience synthesizing raw data into actionable results and recommendations
• Knowledge of Azure DevOps

Skills, Licenses & Certifications

• Excellent project management skills including prioritization, scheduling, and documentation
• Knowledge and skills gained by managing software development projects in an Agile environment
• Experience using data analytics using tools like Power BI and Tableau to measure and track OKRs
• Ability to build strong relationships and communicate effectively with multiple stakeholders and various levels of leadership
• Strong analytical and problem-solving skills to manage shifting priorities, demands and timelines
• Positive, can-do attitude with the ability to succeed in a fast-paced work environment
• Intermediate to advanced proficiency with an Application Lifecyle Management (i.e. Azure DevOps, Rally or JIRA) and Microsoft Office tools including Word, PowerPoint, and Excel
• Ability to work with minimal supervision
• Ability to be flexible and capable of adapting to constant change
• Ability to effectively meet deadlines and prioritize tasks in a dynamic and fast-paced work environment
• Ability to work in a stressful environment
  
   

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. 
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. 
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. 
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. 

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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