Job Description

This position is posted by Jobgether on behalf of Skylight. We are currently looking for a Senior/Staff Content Designer, Technical (HHS) in the United States.

This role provides the opportunity to shape user-centered content for government services, ensuring clarity, accessibility, and inclusivity. You will collaborate with cross-functional teams to design content strategies, craft UX copy, and support end-to-end service journeys. Your work will directly influence how users engage with government programs, making complex information easier to understand and navigate. The position emphasizes evidence-based decision making, user testing, and strategic thinking, while offering the flexibility to work remotely in a collaborative, mission-driven environment focused on improving public outcomes.

Accountabilities

· Research, write, edit, and organize content that describes government programs and initiatives clearly and accessibly.

· Craft UX copy, microcopy, error messaging, notifications, and in-product text for digital government applications.

· Develop and maintain a unified content voice and tone across services.

· Conduct user testing and adjust content based on feedback to improve usability and comprehension.

· Collaborate with product, engineering, and knowledge management teams to deliver high-quality content.

· Design content governance strategies and contribute to content workshops, brainstorming sessions, and strategic planning.

· Ensure content practices comply with standards for accessibility, inclusivity, and plain language.

Requirements

· Proven ability to advocate for content-driven approaches, guiding teams and stakeholders on best practices.

· Strategic thinking about content’s impact on user experience and business outcomes.

· Evidence-based approach to content design, including user testing and iterative improvement.

· Expertise in user-centered writing, from microcopy to defining style guidelines.

· Basic technical skills such as editing web content using markup languages (e.g., HTML).

· Experience working in professional services or client-facing environments.

· Passion for improving public outcomes through effective government communication.

· Ability to work remotely within the U.S. and travel occasionally for work.

· Nice-to-have: experience in civic tech, remote team collaboration, or familiarity with government digital services.

· Must be legally authorized to work in the U.S. without sponsorship; some roles may require public trust or security clearance.

Benefits

· Competitive salary based on experience and seniority: Senior Content Designer ($150,000–$185,000), Staff Content Designer ($170,000–$203,000).

· Medical, dental, and vision insurance; short- and long-term disability; life and AD&D insurance.

· Flexible paid time off policy (~25 days/year) plus 11 federal holidays.

· Parental leave: up to 12 weeks for eligible new parents.

· 401(k) match up to 10% with no vesting period.

· Performance-based rewards including annual increases, bonuses, and stock options.

· Annual allowances for professional development ($2,000), tech purchases ($750), and swag ($100).

· Charity donation matching up to $500 per year.

· Remote-friendly, flexible work environment focused on collaboration and professional growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly:
Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
It compares your profile to the job’s core requirements and past success factors to determine your match score.
Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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