Job Description

Overview

Receiving general direction from the Manager of Investigations, the Violence Prevention/Intervention Coordinator (VPIC) responds to and mitigates the impact of incidents in high-risk areas within the hospital to ensure the protection of Dana Farber employees, property, information, reputation and brand. This position represents  the department of Public Safety by promoting the hospital strategies, which support the systematic use of clinical partnership for identifying, assessing, de-escalating, and recovering from workplace violence incidents. The VPIC uses problem-solving techniques, to proactively address the immediate conditions that give rise to safety issues and concerns, such as crime, patient disorder, and fear of crime and provide feedback information to the management team. The VPIC utilizes investigative tools and techniques to assess risks and develop and recommend appropriate risk mitigation plans. The VPIC completes timely and accurate documentation reporting incidents of escalating, ongoing, and/or assessing potential risks of violence to the department of Public Safety and Emergency Management.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care . We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds , and design programs to promote public health particularly among high-risk and underserved populations. W e conduct groundbreaking research that advances treatment , we educate tomorrow's physician/researchers , and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

• Plan, coordinate, and execute patient watches in collaboration with the clinical team and security operations.
• Conduct risk assessments for potential workplace violence attributable to patients and others.
• Gathers relevant information and feedback, compare data, identify relationships, and mitigate risks to workplace violence
• Champions new initiatives, collaborating with team members and other teams, and keeping abreast of new facility policies and regulations. Some examples of offering guidance will include but are not limited to; reiterating the hospital policies, available safety resources and where and how to get help and request security escorts,
• Responsible for review monthly security system's inspections, such as panic buttons, intercoms, safety inspections within the department, critical emergency doors and facility hazardous safety inspections.
• In support of Public Safety, identifies significant security risks, designs, and implements strategies and programs to prevent and reduce loss of the organization's assets.
• Anticipates process partner needs and gives high priority to process partner satisfaction and service. Develops collaborative relationships and provides expertise, technical guidance, and training to interface interdependencies within assigned facility processes.
• Coordinates and manages preventative programs and services to protect against disruptions in a cost-effective manner. Assist in the research and deployment of technical solutions to safeguard corporate assets, most importantly, Dana Farber employees.
• Conducts and maintains Quality Control Audits on Facility Security Program to include training records and life safety system inspections.
• Performs standard assignments that require some interpretation of data and regulations, identification of problem sources, and possible remedial actions.
• Identifies and evaluates the impact of security risk.
• Identifies existing and potential security problems.
• Participates in developing corrective measures.
• Leads in processes to ensure conformance to security standards.
• Leads management system for security functions.
• Participates in teams to ensure conformance with security 
• May require an emergency response when instructed by Security Command Staff if the incident is in the immediate vicinity.

Qualifications

• High school diploma required; Degree in criminal justice, social work, or related field preferred. A combination of relevant experience and education will also be considered.
• 3 years in security or public safety; 5 years in security or public safety in a healthcare setting preferred.
• Must submit to and pass an initial and annual criminal background check.
• Must possess and maintain a valid Massachusetts Driver’s License
• Must obtain and maintain required certifications in the following programs (training provided by department):
  • CPR/AED/First Aid
  • AVADE/HDTS Workplace Violence/De-Escalation Training
  • International Association of Healthcare Safety and Security (IAHSS) Supervisor Certification (Includes Basic and Advanced certifications) within 1 year of hire.
• Excellent verbal and written communication skills. Multi-language skills a plus.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)

$25.19/hr - $27.64/hr

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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