SUMMARY: Under the direction of the Senior Warehouse Manager, the Warehouse Coordinator maintains many of the same responsibilities as a warehouse associate: keeping track of inventory, overseeing shipments and deliveries, and keeping the warehouse organized. In addition to the organizational skills and physical strength required to manage and store inventory, the Warehouse Coordinator job description also requires the ability to manage any administrative and clerical details necessary to keep the warehouse running smoothly. The Warehouse Coordinator processes orders, accepts deliveries, and keeps the warehouse organized, which includes everything from physically moving product around the warehouse to properly maintaining all shipping and receiving records. DUTIES AND RESPONSIBILITIES: Tracks and logs all product inventory, ensuring there are no discrepancies or losses. Accepts deliveries of company products and stores them accordingly. Orders and restocks new supplies. Receives customer and client orders. Packs and ships orders for delivery. Inspects all orders being received and shipped, checking for damage, defective parts, and missing items. Reports and returns damaged product. Operates forklift or other machinery required for transporting large orders and heavy products. Addresses and resolves any complaints about products, shipping speeds, or damaged items. Uses WMS (Warehouse Management Software) programs to monitor inventory and balance accounts. Keeps warehouse area clean and organized. Reports to warehouse supervisor / management to alert them of any issues with shipping or receiving. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: Possess strong organizational skills. Is detail-oriented and capable of noticing small errors on orders or defective aspects of products. Maintains physical stamina and strength required to move heavy equipment and product weighing up to 75 lbs. Works well with others. Exhibits strong communication skills, essential for working with other employees and with customers. Demonstrates knowledge of WMS computer systems, and the ability to fix any unexpected glitches with these systems. Demonstrates the alertness and physical dexterity required to operate heavy machinery. Must be capable of managing time effectively and multi- tasking as necessary. Demonstrates familiarity with all warehouse safety precautions and observes these at all times.
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